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Служба омбудсмена Сбербанка

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Специалисты управления государственного долга департамента финансов и бюджетной политики Белгородской области информируют о том, что для решения проблем с клиентами Сбербанк создал собственную службу омбудсмена, которая будет осуществлять индивидуальный подход и претендует на независимость.
В компетенцию службы войдет рассмотрение досудебных финансовых претензий на сумму более 3 тыс. рублей в том случае, если клиент уже получил ответ на свое обращение от банка и не согласен с ним.
Эксперты, в свою очередь, считают, что такой шаг крупнейшего банка страны ускорит принятие общеотраслевого закона о финансовом омбудсмене.
Сейчас граждане могут спорить с банками, по сути, только в суде.
Есть служба финансового омбудсмена, которая действует при Ассоциации российских банков (АРБ), однако решение «примирителя» банки пока принимают к сведению лишь на добровольной основе.

 
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Специалисты управления государственного долга департамента финансов и бюджетной политики Белгородской области информируют о том, что для решения проблем с клиентами Сбербанк создал собственную службу омбудсмена, которая будет осуществлять индивидуальный подход и претендует на независимость.
В компетенцию службы войдет рассмотрение досудебных финансовых претензий на сумму более 3 тыс. рублей в том случае, если клиент уже получил ответ на свое обращение от банка и не согласен с ним.
Эксперты, в свою очередь, считают, что такой шаг крупнейшего банка страны ускорит принятие общеотраслевого закона о финансовом омбудсмене.
Сейчас граждане могут спорить с банками, по сути, только в суде.
Есть служба финансового омбудсмена, которая действует при Ассоциации российских банков (АРБ), однако решение «примирителя» банки пока принимают к сведению лишь на добровольной основе. [~DETAIL_TEXT] => дайджест1.jpg

Специалисты управления государственного долга департамента финансов и бюджетной политики Белгородской области информируют о том, что для решения проблем с клиентами Сбербанк создал собственную службу омбудсмена, которая будет осуществлять индивидуальный подход и претендует на независимость.
В компетенцию службы войдет рассмотрение досудебных финансовых претензий на сумму более 3 тыс. рублей в том случае, если клиент уже получил ответ на свое обращение от банка и не согласен с ним.
Эксперты, в свою очередь, считают, что такой шаг крупнейшего банка страны ускорит принятие общеотраслевого закона о финансовом омбудсмене.
Сейчас граждане могут спорить с банками, по сути, только в суде.
Есть служба финансового омбудсмена, которая действует при Ассоциации российских банков (АРБ), однако решение «примирителя» банки пока принимают к сведению лишь на добровольной основе. 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26 [~IBLOCK_ID] => 26 [IBLOCK_SECTION_ID] => [~IBLOCK_SECTION_ID] => [ACTIVE] => Y [~ACTIVE] => Y [GLOBAL_ACTIVE] => Y [~GLOBAL_ACTIVE] => Y [SORT] => 500 [~SORT] => 500 [NAME] => Белгород [~NAME] => Белгород [PICTURE] => [~PICTURE] => [LEFT_MARGIN] => 5 [~LEFT_MARGIN] => 5 [RIGHT_MARGIN] => 32 [~RIGHT_MARGIN] => 32 [DEPTH_LEVEL] => 1 [~DEPTH_LEVEL] => 1 [DESCRIPTION] => [~DESCRIPTION] => [DESCRIPTION_TYPE] => text [~DESCRIPTION_TYPE] => text [CODE] => [~CODE] => [XML_ID] => [~XML_ID] => [TMP_ID] => [~TMP_ID] => [DETAIL_PICTURE] => [~DETAIL_PICTURE] => [SOCNET_GROUP_ID] => [~SOCNET_GROUP_ID] => [LIST_PAGE_URL] => /chronicle/index.php [~LIST_PAGE_URL] => /chronicle/index.php [SECTION_PAGE_URL] => /chronicle/category.php?SECTION_ID=89 [~SECTION_PAGE_URL] => /chronicle/category.php?SECTION_ID=89 [IBLOCK_TYPE_ID] => CHRONICLE [~IBLOCK_TYPE_ID] => CHRONICLE [IBLOCK_CODE] => Chronicle [~IBLOCK_CODE] => Chronicle [IBLOCK_EXTERNAL_ID] => [~IBLOCK_EXTERNAL_ID] => [EXTERNAL_ID] => [~EXTERNAL_ID] => [PATH] => Array ( [0] => Array ( [ID] => 89 [~ID] => 89 [CODE] => [~CODE] => [XML_ID] => [~XML_ID] => [EXTERNAL_ID] => [~EXTERNAL_ID] => [IBLOCK_ID] => 26 [~IBLOCK_ID] => 26 [IBLOCK_SECTION_ID] => [~IBLOCK_SECTION_ID] => [SORT] => 500 [~SORT] => 500 [NAME] => Белгород [~NAME] => Белгород [ACTIVE] => Y [~ACTIVE] => Y [DEPTH_LEVEL] => 1 [~DEPTH_LEVEL] => 1 [SECTION_PAGE_URL] => /chronicle/category.php?SECTION_ID=89 [~SECTION_PAGE_URL] => /chronicle/category.php?SECTION_ID=89 [IBLOCK_TYPE_ID] => CHRONICLE [~IBLOCK_TYPE_ID] => CHRONICLE [IBLOCK_CODE] => Chronicle [~IBLOCK_CODE] => Chronicle [IBLOCK_EXTERNAL_ID] => [~IBLOCK_EXTERNAL_ID] => [GLOBAL_ACTIVE] => Y [~GLOBAL_ACTIVE] => Y [IPROPERTY_VALUES] => Array ( ) ) ) ) [~BUY_URL] => /chronicle/detail.php?ID=16465&action=BUY&id=16465 [BUY_URL] => /chronicle/detail.php?ID=16465&action=BUY&id=16465 [~ADD_URL] => /chronicle/detail.php?ID=16465&action=ADD2BASKET&id=16465 [ADD_URL] => /chronicle/detail.php?ID=16465&action=ADD2BASKET&id=16465 [~SUBSCRIBE_URL] => /chronicle/detail.php?ID=16465&action=SUBSCRIBE_PRODUCT&id=16465 [SUBSCRIBE_URL] => /chronicle/detail.php?ID=16465&action=SUBSCRIBE_PRODUCT&id=16465 [CATALOG_MEASURE_NAME] => [~CATALOG_MEASURE_NAME] => [CATALOG_MEASURE_RATIO] => [META_TAGS] => Array ( [TITLE] => Служба омбудсмена Сбербанка [BROWSER_TITLE] => [KEYWORDS] => [DESCRIPTION] => ) ) 1Array ( ) 2Array ( ) 31231
 


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