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Служба омбудсмена Сбербанка

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Специалисты управления государственного долга департамента финансов и бюджетной политики Белгородской области информируют о том, что для решения проблем с клиентами Сбербанк создал собственную службу омбудсмена, которая будет осуществлять индивидуальный подход и претендует на независимость.
В компетенцию службы войдет рассмотрение досудебных финансовых претензий на сумму более 3 тыс. рублей в том случае, если клиент уже получил ответ на свое обращение от банка и не согласен с ним.
Эксперты, в свою очередь, считают, что такой шаг крупнейшего банка страны ускорит принятие общеотраслевого закона о финансовом омбудсмене.
Сейчас граждане могут спорить с банками, по сути, только в суде.
Есть служба финансового омбудсмена, которая действует при Ассоциации российских банков (АРБ), однако решение «примирителя» банки пока принимают к сведению лишь на добровольной основе.

 
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Специалисты управления государственного долга департамента финансов и бюджетной политики Белгородской области информируют о том, что для решения проблем с клиентами Сбербанк создал собственную службу омбудсмена, которая будет осуществлять индивидуальный подход и претендует на независимость.
В компетенцию службы войдет рассмотрение досудебных финансовых претензий на сумму более 3 тыс. рублей в том случае, если клиент уже получил ответ на свое обращение от банка и не согласен с ним.
Эксперты, в свою очередь, считают, что такой шаг крупнейшего банка страны ускорит принятие общеотраслевого закона о финансовом омбудсмене.
Сейчас граждане могут спорить с банками, по сути, только в суде.
Есть служба финансового омбудсмена, которая действует при Ассоциации российских банков (АРБ), однако решение «примирителя» банки пока принимают к сведению лишь на добровольной основе. [~DETAIL_TEXT] => дайджест1.jpg

Специалисты управления государственного долга департамента финансов и бюджетной политики Белгородской области информируют о том, что для решения проблем с клиентами Сбербанк создал собственную службу омбудсмена, которая будет осуществлять индивидуальный подход и претендует на независимость.
В компетенцию службы войдет рассмотрение досудебных финансовых претензий на сумму более 3 тыс. рублей в том случае, если клиент уже получил ответ на свое обращение от банка и не согласен с ним.
Эксперты, в свою очередь, считают, что такой шаг крупнейшего банка страны ускорит принятие общеотраслевого закона о финансовом омбудсмене.
Сейчас граждане могут спорить с банками, по сути, только в суде.
Есть служба финансового омбудсмена, которая действует при Ассоциации российских банков (АРБ), однако решение «примирителя» банки пока принимают к сведению лишь на добровольной основе. 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